Return Policy

All sales are final.
We do not accept returns, but if we make a mistake we will fix it. If you have a problem with your purchase please email us at shop@animagemellabotanica.com with any concerns.

Shipping Policy

We STRONGLY recommend choosing a shipping method that will get your plants to you in 3 business days, as plants do not fair well when left in a box for an extended period of time. UPS Ground is a great option for customers located in the southeast since we are shipping from Alabama. We also have 2-3 day shipping options for customers outside of the southeast.

It is common to have some damage to leaves or stems during shipping. We package everything with extreme care and do not offer refunds for cosmetic damage. Unfortunately we have no control over transport services or the care they take of your packages. In the event of damaged items, please take pictures of the product as well as packing materials and box condition. You are responsible for starting a claim with UPS, but please also forward all pictures and information to shop@animagemellabotanica.com so we can follow up with our UPS representative.

Our stock changes daily. We cannot provide photos of the exact plant that we will ship to you. The photos on our website show an example of what you will receive. We try our best to update pictures if we receive a plant that looks different than what we have had before.